Dialog Box

Children's Tumour Foundation of Australia

COVID-19 Information

COVID-19 Information

We understand that there is likely to be heightened concern in the community about the current COVID-19 pandemic so we have assembled a list of useful sites and phone numbers that you can use to keep up to date with all of the changes that are happening in each state or territory.

To read our COVID-19 vaccination response specific to people living with NF please click here.

You will be able to find all standard Government and medical guidelines in the links below:


The Coronavirus Health Information Line is also operating 24 hours a day, seven days a week: 1800 020 080

If you would like help to find services you need, now and nearby, you can check out askizzy.com. It is free and anonymous, and you can search over 360,000 services to find housing, meals, healthcare, counselling, legal advice, addiction treatment and a whole lot more.

There is also a great resource for talking to children about coronavirus here.


For non-medical assistance, you are welcome to call the CTF’s National Phone and Online Support Line. Although most staff are now working from home, this service is still open and operating during the hours of 9.30am-3.30pm, Monday to Friday (AEDT). 

We encourage you to reach out if you feel that you need some extra support during this difficult time on (02) 9713 6111 or by emailing support@ctf.org.au. If you do not get an answer straight away, please leave a message and we will call you back.


Lifeline Australia 13 11 14
A crisis support service offering short term support at any time for people who are having difficulty coping or staying safe.

Beyond Blue 1800 512 348
Coronavirus Mental Wellbeing Support Service.

Eheadspace 1800 650 893
Online and webchat support and counselling for 12-25 year olds, their family and friends.

MensLine 1300 78 99 78
Professional telephone and online support and information service for Australian men (24 hours a day, 7 days a week)


Salvation Army                               13 72 58

St Vincent de Paul                         13 18 12


National Debt Helpline                 1800 007 007

NSW Link2Home                           1800 152 152

QLD Homeless Hotline                 1800 474 753 

VICHousing                                     1800 825 955

WA Entrypoint Perth                    1800 124 684

SA Homeless Hotline                    1800 003 308

ACT Onelink                                    1800 176 468